Privacy and Cookie Policy

Privacy Policy

This privacy policy explains how our website ("the Store") uses and protects any information that you provide when using this website. We are committed to ensuring that your privacy is protected. If we ask you to provide information by which you can be identified, you can be assured that it will only be used in accordance with this policy. This policy may be updated from time to time, so please check this page periodically to ensure you are happy with any changes.

What We Collect

We may collect the following information:

  • Name
  • Contact information, including email address
  • Demographic information, such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers

For a detailed list of cookies we collect, see the List of Cookies We Collect section below.

What We Do with the Information We Gather

We require this information to understand your needs and provide a better service, including the following purposes:

  • Internal record keeping
  • Improving our products and services
  • Sending promotional emails about new products, special offers, or other relevant information
  • Contacting you for market research purposes by email, phone, fax, or mail
  • Customizing the website according to your interests

Security

We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies enable web applications to respond to you as an individual by gathering and remembering your preferences.

We use traffic log cookies to identify which pages are being used, helping us analyze data to improve our website. This information is used for statistical analysis and is then removed from the system.

Overall, cookies help us provide a better website by monitoring which pages you find useful. Cookies do not give us access to your computer or any personal information except what you choose to share. You can choose to accept or decline cookies through your browser settings, but this may affect your use of the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you leave our site, we do not control the other websites and cannot be responsible for the protection of your privacy on those sites. You should review the privacy policies of any linked websites.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • When filling out a form on the website, check for a box indicating you do not want your information used for direct marketing purposes
  • If you have previously agreed to direct marketing, you can change your preference at any time by contacting us

We will not sell, distribute, or lease your personal information to third parties without your permission unless required by law. We may use your information to send promotional content about third parties if you have agreed to this.

You may request details of personal information we hold about you under the Data Protection Act 1998. A small fee may apply. To request a copy, please contact us using our "Contact Us" information.

If you believe any information we hold about you is incorrect or incomplete, please contact us. We will promptly correct any inaccuracies.

List of Cookies We Collect

Cookie Name Cookie Description
FORM_KEY Stores a randomly generated key to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART Links to information about your cart and viewing history if requested.
USER_ALLOWED_SAVE_COOKIE Indicates whether the customer has allowed cookie use.
SECTION-DATA-IDS Facilitates caching of content on the browser to improve load times.
X-MAGENTO-VARY Facilitates caching of server-side content.